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Dashernet v2.4.0 Release Notes - September 01, 2025

We're excited to announce Dashernet v2.4.0! This release introduces powerful new notification capabilities and enhanced internet plan management features to improve your workflow and customer communication.

🎉 New Features​

Event Notification Settings​

We've introduced a comprehensive event-driven notification system that gives you complete control over how, when, and to whom notifications are sent.

Event Notification Settings

🔔 How Event Notifications Work​

Notifications in Dashernet are now fully configurable per event type. Each event can define:

  • Notification Contacts
    Assign specific people or groups (e.g., Primary Contact, Finance Team, Technical Staff) to receive event alerts. Multiple contacts can be added for redundancy and wider coverage.

  • Notification Channels
    Choose how alerts are delivered — SMS, Email, or both — based on urgency and importance. For example, critical system failures can go through both SMS and email, while less urgent updates may only use email.

  • Trigger Source
    Define whether an event is triggered by:

    • System (automated processes like backups, router checks, or payment reconciliations)
    • System User (actions performed by administrators or staff)
    • System & System User (events that can be triggered by both automation and user actions)

  • Trigger Conditions
    Some events only trigger when executed manually by system administrators, while others are fully automated.

📂 Event Categories​

Notifications are grouped into four main categories for clarity and easier management:

  1. Connection Events

    • Internet Status Toggle – Alerts when a customer’s connection is enabled or disabled.
    • Disconnection Exemption – Alerts when a customer is granted exemption from disconnection.

  2. Customer Events

    • Custom Price Added – Notifies when a custom price is set for a customer.
    • Discount Added – Alerts when a discount is applied to a customer account.

  3. Payment Events

    • Customer Payment Added – Triggers when a customer makes a payment, ensuring financial updates reach the right team.
    • Unresolved Payment Added – Alerts when a payment is made to an unknown or mismatched account.

  4. System Events

    • Low SMS Credit Alert – Warns when available SMS credits drop below a configured threshold.
    • Router Offline Alert – Notifies when a router goes offline, allowing faster response to outages.
    • Backup Failure – Triggers when scheduled system backups fail, ensuring administrators can take immediate corrective action.

This system ensures that critical events reach the right people instantly while reducing unnecessary noise.

✨ Improvements​

Internet Plans Details Page​

Internet Plans Details

Enhanced internet plan management with a comprehensive details view:

  • Detailed Plan Information: View complete internet plan specifications, pricing, and configuration details in one centralized location.
  • Customer Subscription Overview: See a complete list of customers currently subscribed to each internet plan.
  • Subscription Analytics: Monitor plan popularity and customer distribution across your internet service offerings.

This improvement streamlines plan management and provides valuable insights into customer subscription patterns.

Customer Filtering by Internet Plan (SMS)​

SMS Customer Filtering

Improved SMS communication capabilities with intelligent filtering. Instead of repeating similar options across multiple steps, the new system centralizes filtering:

  • Plan-Based Targeting: Filter and target customers based on their internet plan subscriptions.
  • Bulk Communication: Send targeted messages to all customers on a selected plan in a single action.
  • Segmented Messaging: Deliver personalized communication by narrowing recipients to specific segments within a plan.

This reduces redundancy, making filtering faster, cleaner, and more efficient, while still giving you granular targeting control.

🔧 Technical Improvements​

  • Improved mobile responsiveness across all new features

Important Update Information​

Automatic Updates​

This update will be applied automatically to your Dashernet system. The notification configuration will be set to default settings initially — you can customize these through the new Event Notification Settings panel.

Getting Started​

  1. Event Notification Settings

    • Navigate to: Settings > System Settings > Event Notification.
    • Use this section to configure and manage how event notifications are sent to users.

  2. Internet Plans – Details View

    • Go to the Internet Plans page.
    • Click on any specific plan to open its new details view, where you can see richer plan information and options.

  3. Enhanced SMS Filtering

    • When sending communications to customers, try the improved SMS filtering feature.
    • This helps ensure your messages are better targeted

This release focuses on improving operational efficiency and customer communication capabilities. Thank you for your continued feedback that helps make Dashernet better!